#People Experience #People Hire  #People Payroll
People Experience Led Digital Transformation!
We help Organizations think digital by focussing on people experience through feedback loops and envision a transformation goal through agile adoption of digital technologies, delivering modern workplace to re-invent business processes and achieve business value!
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People Culture
Engagement
Process Agility
Empowerment
Platform Change
Embracement
THINK DIGITAL
Think People Management Operations
Going on a digital transformation journey begins with thinking digitally first. Then comes the leadership formation with a common vision that will deliver transformational change. However, the element that a lot of organisations miss out on is planning for a cultural change. Through our unique consulting service we aim to help organisation to re-invent products and services by putting people experience at the core of every initiatives on digital technology.
A culture of experimentation where failures are embraced, with leadership support, can be leveraged to re-invent the business processes and the drivers of business value, not just achieve the goals of their digital transformation programs. Re-invent the ecosystem with a lean startup mindset by establishing collaborative structures and lean methodologies to enhance people engagement and experience.
With a tremendous rate of innovation and shifting tech industry models from selling products to offering service, having a people-centric performance management focus will guarantee your product and service never lose value. Envision how your experienced operational people and business analysts could collaboratively transform into self-organisation teams to drive innovation and deliver outcomes to transform experiences for your customer.
Your PMO needs will vary depending on your digital transformation journey, wherever you stand in your “as is” state, the journey to your vision of “to-be” will be covered by your most important asset – your people resources, hence the value will be delivered by 360 degree focus on entire employee journey, team training & development, and improving
efficiencies through iterative loops of continuous feedback models.
Process Management
Before you initiate a digital transformation journey, take an inventory of your existing HR and Project delivery processes to identify the people integration touch points. Discard the processes not delivering better people experience and improve on those that will result on better engagement. Consider automating manual processes for better performance whilst empowering team with required tools and technologies to be efficient.
Product Management
If you’re on an Agile development journey or a SaaS product build, identify the people needs both from a customer perspective as well as employee perspective on what experiences do you plan to deliver. The technology solution you deliver will aim to solve a problem but the experience of human interaction should be well identified based on people involved in the journey. Pass on the decision making to the knowledge worker closer to the details on making technical choices.
Platform Management
In the cloud era, eventually your run and maintain services will be delivered by a combination of people and cloud operations. Plan for your to-be platform state (IaaS, Paas, SaaS) by looking at people acceptance to changes being delivered. Initiate active communication as well as recognition of efforts to keep process, product and platform well supported. Imagine how internal, external players will operate to provide seamless service to your end clients.
People Experience Led Digital Transformation
PMO structure plays a vital role in setting success expectations and creating a more engaged team in delivering digital transformation outcomes aligned to business goals. Through our PMO consulting we assist your HR and Project Managers to form a unique organisation structure to oversee people management operations which benefits employees with a better experience and thereby your organisation with better company culture.
We have a 3-step process to assist you in achieving better people management operations
1
Engaged Employee
Re-invent the ecosystem to support agility by giving employee a start-up atmosphere with lean operations. Moving away from HR set organisation goals focus on the project goals and its alignment with employee skills and
performance. This includes training, upskilling, career coaching aligned to KPIs. The project goals should eventually be linked to organisation goals.
2
Empowered Employee
Creating an environment where the employee is trusted to do the job he/ she was hired for as well as providing the right support to navigate obstacles by making them self-sufficient. Work is delivered by self-organising scrum units. Regularly communicate to the employees to understand what they need and want to succeed and provide them with right tools and support to be successful in their roles and responsibilitis.
3
Embraced Employee
Your people are going to deliver you the business transformation to achieve business value, so they become the most valuable asset for your growth. Think full cycle from launch of MVP (minimum viable product) to continuous improvement based on employee inputs. Understand their pain points, involve them in change planning and encourage their feedback to uplift the company culture. Implementing a reward system and recognition culture that helps employees feel appreciated for their efforts.
Project Management Optimisation
Empowering your employees with digital technologies for collaboration helps enabling better,
stronger engagements for you to serve your customers and re-invent your products and services.
We can guide you in optimising your project management methodology with right tools to achieve
digital transformation and delivering business value.
What are the benefits of Digital Transformation?
Transformative Change
Re-engineer core processes while automating the function to achieve efficiencies and deliver customer satisfaction
New Competencies
Cost Reductions
How can we assist you in digital transformation?
1
Process Deep Dive
- Business and System analysis
- Optimisation requirement review
- Opportunity assessment and Program planning
Product Roadmap
- Classify Business Use Cases
- Prioritize Use Cases
- Product Design and Development
3
Platform Selection
- Key selection criteria
- Budgeting and ROI
- Operational Health and Monitoring
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